Student Services

Brockton ARC

The Brockton ARC is located on the lower level of the Student Center with subject specific tutoring centers (The Writing Center, The Math Center, The Science Center, and The Accounting & Computing Center) and Group Study Rooms available by reservation for groups of 3-6 students. For subject-specific tutoring schedules or to make an appointment, please contact the front desk at (508) 588-9100, x1801 or arc@massasoit.edu.

Canton ARC

The Canton ARC is located on the 1st floor in Room 126 and can be contacted at (508) 588-9100, x2516 or cantonarc@massasoit.edu.

Accommodations

To establish eligibility for ADR services and/or accommodations students will need to:

1. Complete and submit the ADR Intake and Request for Accommodation Form (found on the ADR web page at massasoit.edu/adr )
2. Provide ADR with current and relevant disability documentation guidelines are on the ADR web page). Students can upload documentation on the ADR Intake and Request for Accommodation Form or contact the office to make other arrangements. Disability documentation should not be submitted to any office other than ADR.
3. Complete an Intake meeting with ADR staff to discuss disability history, documentation, past use of accommodations, and the current impact of the disability in the educational environment.

Some common accommodations are extended time for testing, reduced distraction testing, audio recording, peer note taking, access to alternative format textbooks, and access to assistive technology. Specific accommodations are determined on a case by case basis. ADR does not offer diagnostic testing, coaching (social or academic), personal care assistance, transportation assistance, or modification of curriculum. Students who are advised to take placements tests and want to use accommodations for placement testing should contact ADR directly to schedule placement tests.

Accessibility

Massasoit Community College is committed to ensuring that individuals with disabilities have equal, effective, and meaningful access to all academic programs, community events, goods, and services provided by the college (in compliance with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973). We strive to ensure both physical and digital access throughout our campuses; however, if you experience a physical or digital barrier which restricts your access to campus programs, facilities, or events, please complete the Access Concern Form found at https://massasoit.edu/student-services/reporting-forms/. Examples of access concerns include, but are not limited to, an inoperative elevator, an inaccessible document on Canvas, a website accessibility concern, or a blocked access ramp. The college reviews concerns in a timely manner during normal business hours. If there is an immediate risk to health or safety, please contact Campus Police at 911 from any campus phone or at (508) 427-1296. If you are not satisfied with the response to your concern or if you want to invoke another procedure, you have three additional options: 

1. Students may file a complaint under the Student Grievance Procedure;
2. Students and employees may file a complaint under
   the College’s Policy on Affirmative Action, EqualOpportunity & Diversity; and/or 
3. All persons may file a complaint with the Office of Civil Rights (OCR) of the U.S. Department of Education.

Academic Advising

At Massasoit, there are more than 60 programs of study offered with over 800 different courses to select from each year. With so many options available, the ACT Center can help students navigate which programs and courses to choose in order to meet their educational and career goals.

From the student’s initial orientation right through graduation, the center provides assistance on such topics as program of study selection, course selection/sequencing, course load, and change of program process.

Career Exploration

Choosing a career can be an easy task for some students, while for other students, the task can seem overwhelming. No matter which perspective a student may take towards career decisions, the ACT Center is an invaluable resource for any student needing career information and exploration. Advisors collaborate with students in their career decision-making process, and may help them assess their career interests and values, select a program of study as it relates to a career, and research specific careers and their outlook in the workforce.

There are numerous tools that advisors may employ when working with students regarding career and may include:

• Career Assessments & Inventories
• Career-related Websites
• Career Exploration Workshops
• One-on-one career advising with an advisor

Career Services

The Career Services Office assists provides support at every stage of a student’s education. The office assist students with a variety of career concerns from making a career choice, matching majors to occupations and devising a career action plan to reach one’s educational or occupational goals.

Assistance is provided to students seeking internship opportunities, job search help, résumé review, interview preparation. Alumni is also supported in obtaining full- or part-time employment. Local employers are on campus during the fall and spring semesters to recruit students for jobs.

Each spring a job fair is held with a variety of employers from throughout the region. Students will have opportunities to apply for jobs and explore careers. Workshops are presented on Resumes, Cover Letter Writing, Interviewing, Networking, and Dressing for Success. Current full and part-time positions are posted on the Career Services JobLink.

Career Services is located on the Brockton Campus, Student Center, lower level, SC190. Hours are 8:00 am to 5:00 pm.

Transfer Information

Transfer services are part of Massasoit Community College’s dynamic Advising, Career & Transfer Center. The Coordinator of Transfer Affairs & Articulation and academic advisors are committed to helping students navigate through the process of selecting and ultimately applying to a four-year college or university.

Students may take advantage of many transfer opportunities through MassTransfer or Commonwealth Commitment with four-year state institutions, or find many exciting transfer pathways at four-year private colleges/universities. With scholarship opportunities, course equivalency guides, our transfer calendar and virtual tour options, Massasoit Transfer Services offers comprehensive transfer advising throughout your time at Massasoit.

For information on adding and withdrawing from classes, see Add/Drop Policy and Withdrawal Policy.

MassTransfer

MassTransfer is a collaboration between the Commonwealth’s community colleges, state universities and the University of Massachusetts. System-wide resources and policies allow for students to transfer seamlessly, stay on track and minimize the time it takes to earn a bachelor’s degree.
MassTransfer consists of the following:

General Education Foundation

MassTransfer provides any student in the Massachusetts public higher education system who completes the General Education Foundation (the Block) with the benefit of satisfying the general education/distribution/core requirements at any other public higher education institution, up to 34 credits before transferring. Students can log into the “My Massasoit” portal account, go to the launch pad and click on Degree Works, then search in Degree Works using the “What If” feature and select the year and the program/major of MassTransfer General Education Foundation (Non-Major) and click process to track completion of this process in their own account.

A2B Degree (Associate to Bachelor’s) Mapped & Linked Programs

MassTransfer seeks to reward community college students who complete associate degrees at Massachusetts community colleges in select majors before they enroll in linked bachelor’s programs at Massachusetts state universities or University of Massachusetts campuses. MassTransfer guarantees full transferring a minimum of 60 credits; depending on students’ major and final GPA and/or prerequisite coursework, students who complete A2B Degrees (Associate to Bachelor’s) may also receive guaranteed admission and tuition discounts.

• Transfer with GPA of 2.0+ and have guaranteed transfer of credits, no application fee, and no application essay.
• Transfer with GPA of 2.5+ and have guaranteed university admission.
• Transfer with GPA of 3.0+ and have MassTransfer 100% Tuition Credit 

To see if your program/major is eligible click on the following A2B Degree by college and program. Students might also consider completing the participation form for Commonwealth Commitment.

A2B Degree Plus Commonwealth Commitment

A2B Degree students who attend full-time and earn a 3.00 GPA or higher also have the opportunity to participate in the Commonwealth Commitment. The Commonwealth Commitment (available in “A2B Mapped”) further rewards students with a freeze on tuition & fees for all four years, and 10% end-of-semester rebates. Students must be under 15 college credits to apply.

• Transfer with GPA 2.0+ and have guaranteed transfer of credits, no application fee, and no application essay.
• Transfer with GPA of 2.5+ and have guaranteed university admission.
• Transfer with GPA of 3.0+ and have MassTransfer 100% Tuition Credit.
• Transfer with GPA of 3.0+ & Full-Time Continuous Attendance (not available for all majors) and have freeze on tuition & mandatory fees on program entry, 10% end-of-semester rebates.

Four-Year Colleges/Universities Participating in MassTransfer

View Four-Year Colleges/Universities Participating in MassTransfer. When you select Massasoit Community College as your starting institution and scroll through the Transfer School options. Access Cost saving with MassTransfer information.

The Food Pantry at Massasoit

The Food Pantry at Massasoit Community College offers students the opportunity to shop for free groceries and hygiene products monthly. Students can come to the Food Pantry daily Monday to Thursday for a free lunch, snack, and drink with their student ID. The Food Pantry is located in SC136 and can be reached at (508) 588-9100 x1402. Alice’s Closet is an on-campus clothing closet free for Massasoit Community College students. Students may visit the Food Pantry to schedule an appointment with Alice’s Closet.

Early College Programs

Early College Pathways

Massasoit partners with school districts to offer programming on high school campuses. Early College Pathways include college credit bearing classes in the Mass Transfer block of courses. These courses are paired with a non-credit college readiness seminar series taught by an Early College Access Academic Coordinator who also serves as the students’ college advisor. While these classes follow the academic calendar of the high school, courses must meet the minimum seat requirement for college courses. For more information, contact earlycollege@massasoit.mass.edu.

Early College High School

This pathway partners the college with school districts to provide students with an immersive classroom experience on Massasoit’s campus. Students have the opportunity to earn significant college credit or an associate degree in a program approved by their school district. Students must demonstrate readiness for learning in an independent, adult learning environment by successful participation in Early College Pathways. Examples of this include Gateway to College and New Heights Charter School of Brockton. For more information, contact earlycollege@massasoit.mass.edu.

Individual Dual Enrollment Program

Individual Dual Enrollment Access (IDEA) offers Massachusetts high school and homeschool (see policy) students dual enrollment classes as an affordable way to earn college credits, and gain a head start on earning their college degree. The program provides students the opportunity to develop college-level academic skills while still in high school, as well as an accelerated college pathway that reduces time to graduation. At $50 per credit, IDEA is a reduced tuition program; however, students are responsible for additional fees and associated costs (i.e. online fees, technology fees, books, etc.). Only select courses are eligible for the reduced rate. Students under the age of 16 are required to meet criteria for Massasoit’s Youth Learner Policy (see policy).

Massasoit Dual Enrollment Program (MDEP)

Massasoit Community College offers a reduced tuition rate of $50 per credit hour for up to two courses per semester. Students who meet course pre-requisites can enroll in classes that meet certain criteria:

• After 4:00 pm Monday through Friday
• Any time on Saturday or Sunday
• Select sections of online classes

Students are required to pay for lab, or special course fees, in addition to books and supplies. To have the discounted rate applied, paperwork must be submitted to the Office of Early College Access.

Commonwealth Dual Enrollment Partnership (CDEP)

CDEP is a state-funded grant opportunity for eligible students to enroll in a college class free of charge in the spring semester. Students are selected on a first-come, first-served basis and new students are given priority consideration. Grant criteria includes:

• Students who may not have had the opportunity to participate in an early college experience due to financial circumstances.
• Priority is given to first-generation college students and students interested in STEM fields (science, technology, engineering, and mathematics).

Applicants must be approved by the Office of Early College Access. State funding is limited and approved on a yearly basis.

Early College Policies

• Homeschool Policy
• Youth Learner Policy

High School Articulation Agreements

The Massachusetts Community Colleges Executive Office (MCCEO) and the Massachusetts Department of Elementary and Secondary Education (DESE) partnered to form a task force with representation from both secondary and postsecondary institutions for the purpose of developing statewide articulation agreements to facilitate secondary students’ transitions to the public community college system. Currently, the 15 Massachusetts Community Colleges and Chapter 74 approved Secondary Career/Vocational Technical High Schools across the Commonwealth have established statewide articulation agreements in the following programs:

• Drafting
• Manufacturing/Engineering
• Culinary Arts
• Transportation
• Arts & Communication
• Information Technology
• Early Childhood Education
• Hospitality Management
• Business Technology
• Health Assisting (CNA)
• Medical Assisting
• Carpentry
• HVAC
• Machine Tool Technology

Additionally, Massasoit Community College has developed the following articulation agreements:

• Broadcasting Technology to Liberal Arts/Media Option
  Quincy High School
• Diesel Technology
  Madison Park Technical Vocational High School
• Electronic Technology
  Blue Hills Regional Vocational Technical High School
  South Shore Regional Vocational Technical High School
• Marketing
  Plymouth South High School

Student Clubs

For the most current listing of student clubs, descriptions, and contact information, please visit the Student Life webpage. Students are encouraged to contact Student Life for assistance with starting a new club.

Student Leadership

Student Senate

The Student Senate is the Student Government Association at Massasoit Community College. They serve as a liaison between the student body and the college administration, participating in planning and decision-making processes to improve the college experience for all students. They also oversee student clubs and organizations, including the annual review of club applications and the allocation of funds to support the missions of established clubs and organizations. Senators are also very involved members of the college community, planning and attending student activities and events, and participating in community service projects.

Student Senate Constitution

Student Trustee

The Student Trustee is the elected student representative to the Board of Trustees, the College’s governing board that typically meets once a month. The Student Trustee serves as the voice of the students in matters such as strategic planning, financial decision-making, and policy development. In addition, the Student Trustee represents the College on the statewide Student Advisory Council that meets monthly and serves as a member of the Student Senate that meets weekly. The Student Trustee also has opportunities to meet with legislators and advocates for the students at Massasoit and community colleges as a whole.

Student Code of Conduct

To ensure that no member of the College community is deprived of this collegiate environment, students' rights and responsibilities are clearly stated, and behavior and discipline codes have been established. To review these expectations, please review the Student Code of Conduct.

To report suspected violations of the Student Code of Conduct and other conduct-related concerns, please submit a Student Conduct Referral Form.

Student Grievance Procedure

A student may use the Student Grievance Procedure to address alleged abridgment of the student’s rights. The student Grievant or the Responding Party may consult with the Student Grievance Officer at any time. The College’s Student Grievance Officer is Eraj Mashmasarmi, Director of Student Rights and Responsibilities.

The Student Grievance Procedure may not be used to address allegations of discrimination, including sexual harassment. When a student believes that they have been discriminated against due to their race, creed, religion, color, sex, sexual orientation, age, disability, veteran status, genetic information or national origin, the College’s Discrimination and/or Title IX Sexual Harassment Complaint Form is a mechanism for resolution.

Choices

The mission of the Choices Program is to provide support services that meet the needs of Transitional Assistance (DTA) recipients and other qualified low-income individuals, including those receiving MassHealth, Snap, or WIC benefits. Choices assists students in managing the demands of parenting, family responsibilities, employment, and personal issues as they pursue a college education.

Choices promotes realistic self-appraisal, enhanced self-esteem, and career exploration. Program participants are offered the opportunity to pursue higher education and obtain the skills needed to achieve their career goals.

Choices promotes a holistic approach designed to foster self and occupational awareness to assist each participant in recognizing and understanding their individual strengths and limitations. As a result, participants are better prepared to begin the process of choosing, finding, and keeping employment.

Choices program participants have access to:

• Individual counselors providing academic and personal guidance
• Participation in a learning community connecting to peer support
• Career exploration and decision-making
• Referrals to college and off-campus resources
• Workshops and special events

Students are encouraged to participate in tutoring, workshops, extra-curricular college activities, and college clubs and organizations.

For eligible recipients, day care fee assistance and transportation reimbursement may be available through the Department of Transitional Assistance.

Latch Academic Support Program

The Latch program is a first-year support and learning community. It serves a diverse population of about 185 students per semester who are looking for support as they transition into college and develop their reading, writing, mathematics, and other academic skills. For nearly 50 years, Latch’s community approach to education has helped students establish successful independent learning strategies and set realistic academic and career goals.

The Latch program offers a mix of academic advising and counseling, peer tutoring and mentoring that create a tight-knit learning community in which students learn together and from one another. Moreover, professors maintain regular contact with Latch’s academic counselors on students’ progress, providing a way for our support team to address academic issues as they arise. Since student engagement and participation are keys to successfully transitioning into college, students agree prior to acceptance in the program to participate in all of its aspects.

Students are eligible for the Latch program if they are enrolled in a degree or certificate program; are new to college and looking to develop their reading, writing, mathematics, and other academic skills; are a matriculated student who has been removed from a degree or certificate program due to academic probation or deficiency; tested into one or more developmental courses; have had unsatisfactory academic experiences in the past; and/or have been away from school for a long time.

To apply, students may submit an application on the Latch page on the Massasoit website, pick up an application on the Brockton or Canton campuses, call, or request an application through email.

SUCCESS Scholars Program

The SUCCESS Scholars Program is a student support program open to all part-time students. The goal of this innovative program is to improve the retention, transfer, and graduation rates of part-time students through holistic, wraparound student support services.

Our services include case-managed academic and career advising, peer coaching, and an ongoing student-led Participatory Action Research (PAR) project. Program activities will include opportunities for students to develop their academic and leadership skills, financial wellness, career interests, and more.

The SUCCESS Scholars Academic Counselors provide guidance on many subjects including but not limited to:

• Academic Enrichment
• Financial Wellness
• Career Work Readiness
• Health & Wellness

The Massasoit Community College SUCCESS Scholars program helps students do well and move through their academic program while managing the costs and demands of a college education. They also have the opportunity to build relationships with fellow students of similar backgrounds and experiences who share like-minded interests, passions, and academic goals.

TRIO Student Support Program

TRIO Student Support Services Program is a federally funded program that helps first-generation, low income, and students with disabilities with demonstrated academic need to overcome class, social, and cultural barriers to higher education. The goal of the program is to increase retention, graduation, and transfer rates from two-year to four-year institutions of eligible students. The program is available to 180 Massasoit students who have applied and have been accepted each year.

To qualify, students must meet at least one of the following criteria:

• Be a first-generation student (neither parent is a four-year college graduate);
• Be within the federal TRIO Program low-income guidelines;
• Be a qualified individual with a documented disability

Each student will be assigned an academic counselor to help them succeed in college.

The student and counselor will jointly develop an Educational Action Plan.

Students have access to intensive academic advising, personal counseling, mentoring, laptop computers, and assistance with transferring to four-year colleges.

• Students benefit from personal assistance in applying for and managing financial aid, as well as the TRIO/SSS Grant Aid Scholarship to those that qualify.
• Students have the opportunity to take part in special on- and off-campus cultural and leadership activities, and campus visits with other TRIO students.
• Special topics in SSS workshops include study skills, time, stress, and money management, leadership, and developing a resume.

Veterans Services

Massasoit Community College Veterans Services and its staff are dedicated to assisting those who served and is open to all military members and their families and veterans attending the college. The Veterans Center is a one-stop location with a dedicated certifying official to assist with educational/financial benefits and college administrative issues; a dedicated Veteran counselor to assist with any educational or personal issues; a lounge area for studying, socializing, and unwinding; computer workstations for class assignments, research, employment search, and browsing; and a multimedia-enabled conference area for presentations and meetings.

Policies for Veteran Students

Veterans Benefits and Transition Act of 2018 Section 103

In accordance with Sec. 103 of the Veterans Benefits and Transition Act of 2018:

Massasoit Community College permits any covered individual* to attend or participate in the course of education during the period beginning on the date on which the individual provides to the educational institution a certificate of eligibility for entitlement to educational assistance under Chapter 31 or 33 (a certificate of eligibility can also include a statement of benefits obtained from the Department of Veterans Affairs’ (VA) website, eBenefits, or a VAF 28-1905 form for Chapter 31 authorization purposes) and ending on the earlier of the following dates:

1. The date on which payment from VA is made to the institution.
2. 90 days after the date the institution certified tuition and fees following the receipt of the certificate of eligibility.

*A covered individual is any individual who is entitled to educational assistance under Chapter 31, Vocational Rehabilitation and Employment, or Chapter 33, Post-9/11 GI Bill® benefits.

Massasoit Community College does not penalize Chapter 31 or 33 students if/when the VA is late making payments. Massasoit Community College does not have any policies in place that would do any of the following while waiting for VA payments:

• Prevent enrollment
• Assess a late penalty fee
• Require alternative or additional sources of funding
• Deny access to school resources

In order to prevent outstanding student accounts, Chapter 31 or 33 students must:

• Submit a COE or Statement of Benefits by the first day of classes
• Submit a written request to be certified
• Provide any additional information needed for certification

The Veterans Access, Choice and Accountability Act of 2014

Massasoit Community College adheres to The Veterans Access, Choice and Accountability Act of 2014. As of July 1, 2017 any qualifying Veterans, dependents and individuals are eligible for in-state tuition and fees.

For all courses, semesters, or terms beginning after August 1, 2021, Massasoit Community College charges qualifying veterans, dependents and eligible individuals tuition and fees at the rate for in-state residents. Covered individuals including the following will be charged the in-state resident rate:

• A veteran using educational assistance under either Chapter 30 (Montgomery GI Bill® – Active Duty Program), Chapter 31 (Vocational Rehabilitation) or Chapter 33 (Post-9/11 G Bill), of 38 U.S.C. who lives in the state in which the institution is located (regardless of his/her formal state of residence).
• Anyone using transferred Post-9/11 G.I. Bill benefits (38 U.S.C. § 3319) who lives in the state in which the institution is located (regardless of his/her formal state of residence).
• Anyone described above while he or she remains continuously enrolled (other than during regularly scheduled breaks between courses, semesters, or terms) at the same institution. The person must be using educational benefits under Chapter 30, Chapter 31 or Chapter 33 of 38 U.S.C.
• Anyone using benefits under the Marine Gunnery Sergeant John David Fry Scholarship (38 U.S.C. § 3311(b)(9)) who lives in the state in which the institution is located (regardless of his/her formal state of residence).

Harry W. Colmery Veterans Educational Assistance Act

Accordance with the Harry W. Colmery Veterans Educational Assistance Act- Forever GI Bill® signed into law on August 17, 2017 monthly housing allowance will be based on the specific campus where the student is taking most classes.

Main Campus: One Massasoit Blvd, Brockton, MA 02302
Extension Campus: 900 Randolph Street, Canton, MA 02021
Extension Campus: 49 Union Street, Middleboro, MA 02346

Massasoit Community College under S2248 PL 115-407 will not enforce any penalties for any late payments or any other penalties against a veteran, dependent or eligible individual. Any portion of the student bill not covered by VA benefits is still expected to be settled by the due date.

Military Leave/Withdrawal

Massasoit Community College adheres to the Massachusetts Public Colleges and Universities policy on students who are called to active military duty as follows:

Students who are unable to complete a semester because they are called to active United States military duty shall, upon verification, be granted the option of a refund or credit of tuition and campus fees. With respect to any health insurance fee, the refund policy is subject to the concurrence of the institution’s insurance carrier.

Any students who have received any form of financial aid, including a full or partial scholarship or student loan or who expect to receive such, should contact the Financial Aid Office at their respective institution to make appropriate arrangements.

Students shall receive non-punitive withdrawals in all courses from which they are required to withdraw.

Verification shall be provided by furnishing the Registrar with a copy of the Order to Active Duty within one week (7 days) of receipt of the order. If the Order is not in writing, the student may sign an affidavit attesting to such order which includes an address or telephone number where the institution can verify the Order and furnish the affidavit to the Registrar within one week (7 days) of receipt of the order.

The institution’s president may waive or suspend any institutional policy or regulation that negatively impacts students in their withdrawal or subsequent readmission to the institution due to a call to active duty.

The institution, upon request of a student, should assist the student in filing mitigating circumstances forms with external state or federal agencies (for example, Veterans Affairs) in an attempt to prevent overpayment charges being made against the student.

Any student required to withdraw due to being called to active duty shall be given priority in enrollment in the program of his or her choice upon return to the institution for the two semesters immediately following his or her discharge from active duty.

To initiate the process, students must go to Student Central, complete a Withdrawal from the College form, and provide a copy of the Order to Active Duty or an affidavit as described above. A grade of W will be recorded for all courses after the official withdrawal procedure has been completed. For more information, contact the Veteran Services Counselor at 508-588-9100, x1063 or at veterans@massasoit.mass.edu.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at www.benefits.va.gov/gibill.